I am leaving my experience ordering medications for future IVFers who consider buying from online phamacies outside US. Simply saying, you may want to order 2 months ahead, you may need plan B.
I ordered some of my medication from Pharmstore.com. When I ordered, I sent credit card information. In 2-3 days, I got a call confirming my order. In 5-6 days, I got a call saying they cannot sell 60 (their online order unit) of one medication because my prescription was for 14 of them. 1 week later, I got an email requesting wire transfer or money order, they don’t take credit card payment for orders over $500 (their website) or $1000 (email), and there is no replacement or refund for non delivered package. I called several times, and I cancelled this order. Delivery takes about 3 weeks from New Zealand, but they couldn’t tell when they would be able to ship out.
I also ordered some from IVFmeds.com. After the above, I ordered more from them. Each time, they charged to my credit card. When I ordered, I was told it would take about 2 weeks to ship out because of back-orders. I thougtht with $99 express shipping cost, I could get within 3-5 days after it left London.
Within 10 days from my first order, they shipped out the first package. 3 days later, the package was at the airport, 15 min from my place. It was stopped at the customs for 1 week. I was told medicine packages were not in English, they didn’t know what they were, they needed to translate everything. I called IVFMeds.com if they could provide the English translation but I was told all required documents were attached, nothing extra were needed.
5 weeks since I first ordered, I had to cancel the rest. During this 5 weeks, I called many times to check status. Until 4 days ago, I was told they would ship sometime by then, then it was extended to today, and still they were not ready. I don’t know when they will refund to my credit card and if I can get back the express charge. I had to order Cetrotide instead of Ganirelix because they did not have, they sent only half of my order.
I could save $1500, but it was less than $400. With this month’s stress and many phone calls, it doesn’t worth it at all.