I wanted to warn any women out there expecting to use popular mail order pharmacy that starts with Freedom. YOU MUST DO MORE THAN DUE DILIGENCE TO CONFIRM YOUR MEDICATION DELIVERY. I ordered my medication through the my RE 15 days before they were set to be delivered. I spoke with Freedom twice about the medication and then Two days, (2 days I say!) before delivery they called me about an insurance problem. I responded within 20 min of the phone call and requested to stay on the line while they put the information in. The women said it looked like everything was going through with the new info and she would CALL ME if there was a problem.
The day was to receive the my medication, my door stoop was empty. That evening I had to call and find out there was a problem with my insurance and it had been denied. I was scheduled to start meds on Friday and Thanksgiving was in the way. I was Devastated! There was no way the pharmacy that was supposed to send me meds could have gotten them to me in time. (My RX plan wanted to send the meeds to me through there specialty pharm, not contract through Freedom, although my health insurance said the RX plan contracted through Freedom).
Long story short, Freedom delayed confirming my insurance, failed to call me in a timely manner to notify me there was a problem (or call me at all), when trying to get my rush RX transferred to the proper pharmacy they were unhelpful (the manager I spoke with gave me his direct number and then never answered the line), and ultimately they tried to sabotaged my cycle. The are incompetent, insincere with their apologies, and all around have too important a job to be allowed to function at such a inept level! Women BEWARE, You have to do more than due diligence when getting your meds!